Terms & Conditions

Last Updated: September 2026

Welcome to Nayart Mart. By accessing or using our website and placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Our Store

Nayart Mart provides groceries, household essentials, beverages, and other everyday products through our website. We reserve the right to update product selections, prices, and availability when necessary.

2. Products & Prices

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. However, minor differences may occur. Prices are displayed in Ghana Cedis (GHS) and may change without prior notice.

3. Orders

When you place an order, you are making a request to purchase the selected products. An order is confirmed once we have accepted it and, where applicable, received payment. We reserve the right to cancel or refuse an order where a product is unavailable, pricing information is incorrect, payment cannot be verified, or other legitimate circumstances require cancellation.

4. Payment

Payments must be made using the payment methods available on our website. You agree to provide accurate payment and billing information. We do not store your full payment-card details unless expressly stated and lawfully permitted.

5. Delivery

We aim to deliver orders within the estimated delivery period provided at checkout. Delivery times may vary due to location, traffic, weather, public holidays, or circumstances outside our reasonable control. You are responsible for providing an accurate delivery address and contact information.

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are subject to our Returns & Refund Policy. Certain products may not be eligible for return due to their nature, hygiene requirements, perishability, or applicable law.

7. Promotions & Discounts

Promotions, discounts, and special offers may be subject to additional terms, availability, and specified time limits. We reserve the right to correct errors or withdraw an offer where reasonably necessary.

8. Website Use

You agree not to misuse our website, interfere with its operation, attempt unauthorised access, submit false information, or use the website for unlawful purposes.

All website content, including our branding, text, graphics, images, and design, belongs to or is licensed to Nayart Mart and may not be reproduced or used without permission.

9. Third-Party Services

Our website may use third-party services such as payment processors, delivery providers, analytics tools, or other service providers. Their services may be subject to their own terms and privacy policies.

10. Limitation of Liability

Nayart Mart will take reasonable care in providing its services but will not be responsible for losses or delays caused by circumstances beyond our reasonable control. Nothing in these Terms & Conditions limits or excludes any rights or protections that cannot legally be excluded under applicable Ghanaian law.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and handle personal information.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page and will take effect when published.

13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Ghana. Any disputes will be handled in accordance with applicable Ghanaian law.

14. Contact Us

For questions regarding these Terms & Conditions, please contact:

Nayart Mart
Email: your email address
Phone: +233 598270415
Address: 45 Justice A. Brobbey Ave, Accra, Ghana